Henderson is offering free showers to Southwest Gas customers who don’t have hot water while the utility works to restore service to thousands of residents after a gas outage that started Tuesday.
Southwest Gas’ Facebook page was updated throughout Wednesday to reflect changes in the number of houses still without gas. The company announced that free showers would be available between 6 a.m. and 8 p.m. at Heritage Park Aquatic Center, 300 Racetrack Road, until gas is fully restored.
Southwest Gas also will have representatives available for questions and concerns at 9 p.m. Wednesday at Clark County Heritage Museum, 1830 S. Boulder Highway.
While conducting a survey Tuesday afternoon, crews found a leak in a four-inch pipe. To repair the damaged pipe, gas had to be turned off in the area of Old Vegas Trail, Boulder Highway and Wagon Wheel Drive.
About 9 a.m. Wednesday, Southwest Gas reported 4,724 customers didn’t have natural gas in the area.
Southwest Gas employees from neighboring states were called in to help restore gas to the Henderson homes. Of the 100 people working on relighting customers’ pilot lights, 20 were from southern and central Arizona and Southern California, according to company spokeswoman Sonya Headen.
By about 6:45 p.m. Wednesday, gas had been restored to about 3,000 homes, according to the Southwest Gas website.
Going door-to-door is a time-consuming process, according to the company’s website. In order to return service to the affected homes and businesses, someone 18 years or older must be present.
The crews are “working as quickly and safely as possible,” Headen said. It is difficult to estimate when service will be returned because the outage is so vast, but employees will work 7 a.m. to 10:30 p.m. daily until all customers have been serviced, Heading said.
Schools, hospitals and assisted living facilities were the first to have their gas restored, Headen said. Then crews moved on to businesses and homes.
If an adult is not available at the time of their visit, the crews will come back later. After “several” attempts, a door tag will be left and service will not be restored until occupants call Southwest Gas, according to the company’s website.
Headen advised homeowners against lighting their own pilot lights.
“We want to do this so we can be sure it’s done safely,” she said.
This is a developing story. Check back here for details.
Reporter Kimber Laux contributed to this report.
Contact Kimberly De La Cruz at kdelacruz@reviewjournal.com or 702-383-0381. Find her on Twitter: @KimberlyinLV
Source: southwest - Google News http://ift.tt/16Df66C
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